got a call today……. help! hot water failed! ………. hotel full of guests…….heeeeellllllllpppppp!

no problem thinks I…….. I know the boiler, it has a FSI (full surface ignitor)……. common fault…….. fitted 3 to this boiler already……. prepared them last time by explaining how hard they are to get these days……. so always pre order……… have one in the office ready………..

I arrived and confidently requested the part and was handed a box……..

lovely job…..

tootled into boiler room and stripped the boiler……

reached up for the box and froze……… uh oh

ENOUGH SAID!!!!!!!!!!!!!!!!!!!